News from Representative Rouzer


Dear Friends,

As we continue to endure the aftermath and devastation of Hurricane Matthew, below is an update as well as various resources to assist with the dangerous conditions impacting southeastern North Carolina this week.


The greatest threat over the next few days will be life-threatening, inland flooding.  As a reminder, please adhere to the instructions from local officials and DO NOT DRIVE THROUGH standing water.  Motorists are encouraged to avoid using cell phones while driving in an effort to minimize distractions.  DO NOT TRAVEL where temporary barriers or barricades have a road blocked off.  Those are in place for a reason.  

Those who have farms and need assistance can call the Agriculture Disaster Hotline at 1-866-645-9403.  For a comprehensive list of assistance programs available to businesses and individuals, please click here.


Many major roads and interstates remain closed due to hazardous conditions.  As of Tuesday, the following roads remain closed:

  • Parts of I-95 remain closed from Dunn south to Fayetteville, and from St. Pauls south through Lumberton;
  • The westbound side of I-40 is closed between Newton Grove and Benson;
  • Parts of US-70 in both directions in Wayne and Lenior Counties (east and west of Goldsboro); and,
  • Parts of NC Highway 12 in Dare County.

You can visit North Carolina’s Department of Transportation website or NC Ready’s website for an up to date list of road closures impacting our area.


As of Tuesday morning, power outages totaled around 255,000 throughout our state.  Utility teams continue to work around the clock in an effort to fix power outages in affected areas.  As a reminder, the telephone number for Duke Energy is (800) 419-6356.


On Monday, Governor Pat McCrory received a federal disaster declaration for 31 counties, including Bladen, Brunswick, Columbus, Cumberland, Duplin, Hoke, Johnston, Lenoir, New Hanover, Pender, and Robeson.  This declaration will help local and state governments secure federal assistance to help clear and remove storm debris. 

The declaration also approved 10 counties to receive individual assistance to help homeowners and renters repair or replace their damaged homes, including Bladen, Columbus, Cumberland, Hoke, Lenoir and Robeson counties.

While this declaration does not cover all counties in the 7th District, there is still an opportunity to add counties to the declaration over the next few days.  Those who are living in counties that have not been federally declared for individual assistance are encouraged to complete a FEMA application now to help speed up the process if counties are added to the declaration.  Individuals are also encouraged to contact their insurance providers to see what assistance they can offer.

All 100 counties in North Carolina will be eligible for future funding in an effort to help mitigate future storm damage.


Currently, Sampson County is not designated as part of the disaster declaration.  I have received assurance from FEMA and state officials that they are continuing to gather data and monitor damages which could result in the addition of Sampson and other counties to this list.  I will continue to monitor this and press for the inclusion of Sampson County as a designated area to receive assistance.


For those with damaged property, please immediately call your insurance company if you are insured.  If you are not insured, please immediately fill out a FEMA application for assistance by clicking here or by calling 1-800-621-3362.  For those who use 711 or Video Relay Service (VRS), the number is also 1-800-621-3362.  For people using TTY, the number is 1-800-462-7585.

These toll-free telephone numbers will operate from 7 a.m. to 11 p.m. (local time) seven days a week until further notice.  Operators are standing by to assist individuals in multiple languages.

Before going online to submit a FEMA application, please have the following information available:

  • Social security number;
  • Telephone number when you can be reached;
  • Address of damaged property;
  • Current mailing address;
  • Brief description of disaster-related damages and losses;
  • Insurance information; and,
  • Direct deposit information.

Next, separate your damaged and undamaged property.  Take photographs of all the damaged property, including discarded objects, structural damage and standing floodwater levels.  Make a list of damaged or lost items and include their date of purchase, value and receipts. 

After you have documented your items, you will need to complete a Proof of Loss with your insurance company to support your claim.  A proof of loss is a sworn statement of the amount you are claiming and should be sent to you by your insurance company within 60 days of the flood.  Once you and your insurer determine the amount of damages, you’ll be asked to sign the Proof of Loss so that you can receive your claim payment.


As of Tuesday, the following counties are eligible for SBA assistance -- Bladen, Brunswick, Columbus, Cumberland, Duplin, Hoke, Johnston, Lenoir, Sampson, Pender, and Robeson.

Small businesses wishing to apply for assistance will need to fill out an assistance application by clicking here or by calling 1-800-659-2955.  If you have any trouble with your SBA assistance application, please call one of our offices so we can assist with your efforts.  


Johnston County Emergency Operations Center -- 919.989.5050

Brunswick County Emergency Services -- 910.253.5383

Pender County Emergency Services -- 910.259.1210

New Hanover County Emergency Services -- 910.798.6900

Columbus County Emergency Services -- 910.640.6610

Bladen County Emergency Services -- 910.862.6760

Sampson County Emergency Services -- 910-592-8996

Duplin County Emergency Services -- 910.296.2160

Robeson County Emergency Services -- 910.671.3150

Lenoir County Emergency Services -- 252.526.6666

Cumberland County Emergency Services -- 910.483.5467

Hoke County Sheriff's Office and Emergency Management -- 910.875.4126

Our four offices in Bolivia, Wilmington, Smithfield and Washington, D.C. stand ready to assist you.  Please call us if you have any questions or concerns.  You can reach our Bolivia office by calling (910) 253-6111; our Wilmington office at (910) 395-0202; our Smithfield office at (919) 938-3040 and Washington, D.C. office at (202) 225-2731.

If there is an emergency, please call 9-1-1. 



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