Information for Claimants
How do I get a weekly payment?
To request your weekly benefit payment, you must answer a series of yes and no questions online or by phone after the week has ended. Weeks begin on a Sunday and end on the following Saturday. For step-by-step instructions watch the filing tutorial videos on YouTube.
Weekly filings can be done:
- Online by choosing "File Weekly Claim" once you log into your CSS account at ui.nv.gov.
- By phone, choose option #1
Note: You must continue to file weekly claims even if your benefits are on hold due to eligibility issues or you are waiting for an appeal. If you have returned to work and no longer wish to request benefits, simply stop filing your weekly claims.
When will I receive the debit card for benefits?
The debit card takes 5-10 business days to reach you. Make sure to activate your debit card as soon as you receive it. You can use this debit card anywhere the Mastercard logo is accepted or take it to any Bank of America branch location or ATM and withdraw funds. You also have the option to do direct deposit into your own bank account from the debit card. The debit card will come with instructions how to set up direct deposit. If you have questions regarding your debit card or need debit card pin assistance, please call 888-339-8569 or visit www.bankofamerica.com/nevadauidebitcard.
How do I Bypass the Work Search Requirement?
Governor Sisolak has instructed the Administrator of the Employment Security Division that suitable work is not currently available for unemployment insurance claimants, thereby suspending the work search requirement. Click on the image below for instructions on how to bypass the Weekly Work Search Activity Page. |