Provide Your Information
Prefix
* First Name
MI
* Last Name
* Address Line 1
Address Line 2
* City
* State
New Mexico
* Zip
* Email
* Phone
* Can we contact you by email?
Yes
No
Provide Information About the Business
Prefix
First Name
MI
Last Name
Organization
Address Line 1
Address Line 2
City
State
New Mexico
Zip
Email
Phone
* Did you contact the business about your complaint?
Yes
No
*
Type of Complaint
Check one box only. If more than one box is applicable, please complete a separate complaint for each box.
Other Consumer Complaint
Tax Preparer/Tax Services
Price Gouging
Solar Marketing
General Consumer Complaint
* Date of Transaction
* Where did the transaction take place?
At my home
Somewhere else
* Was this an internet order or purchase?
Yes
No
* Do you have a written contact?
Yes
No
Cost of product/services
Amount paid to date?
* How did you pay?
Cash
Credit Card
Online Payment System (PayPal, Venmo)
Other
If you paid by credit card, have you contacted your credit card company
Yes
No
* Have you filed a complaint with any federal or state agency? If yes, what agency?
NM Attorney General
Consumer Financial Protection Bureau
Federal Tradde Commission
No
* Is this matter pending in court?
Yes
No
Please keep all original documents.
Do not send any copies of receipts, canceld checks, contracts, letters, advertisements, or other documents that may support your complaint until you receive further instructions.
Tax Preparer
Date of Transaction
Where did the transaction take place?
Online
In Person
Have you used this tax preparer before?
Yes
No
How did you find the tax preparer?
Referral from someone I know
At my home
Do you have a written contract?
Yes
No
Cost of tax preparation?
Amount paid to date?
Tax year(s)
2021
2020
other
Tax year other
Have you received any documents from either the IRS or NMTRD?
Yes
No
Have you filed a complaint with any federal or state agency?
NM Attorney General
Consumer Financial Protection Bureau
Federal Trade Commission
IRS
NM TRD
No
What is the tax preparers IRS - PTIN (Internal Revenue Service - Preparer Tax Identification Number)? (if you know)
Nature of the complaint
Diverted refund to unknown account
Incorrect Exemptions or dependents listed
Incorrect Expenses, deductions, or credits listed
Compelled tax settlement product be used (RAL, RAC, etc.)
Failure to sign a tax settlement product (RAL, RAC, etc.)
Failure to explain tax settlement product (RAL, RAC, etc.)
Earned Income Tax Credit (EITC) or Working Tax Credit (WTC)
Altered documents
Overstated income or withholding amount
Unreported income on final return
Incorrect filing status listed on return
The tax preparer did not provide his or her Preparer Tax Identification Number (PTIN) or Combined Reporting System (CRS)
Return filed without authorization or consent
Tax preparer stole my tax return
Tax preparer stole my tax refund
Failure to provide copy of return without a fee
Failure of tax preparer to sign return
Failure to provide final accounting (itemized receipt, written explanation of excess fees, and contact information)
Failure to verbally review Consumer Bill or Rights, education, experience, or fees
Failure to provide written cost estimate
Misrepresentation of education or experience
Misrepresentation of name, address, location, or contact information
Misrepresentation of fees
Other
Other
Tell us About the Price Gouging
Date of transaction
Please select which declared state of emergency your complaint is associated with
COVID 19/Coronavirus
Did you purchase the product/service within the city limits of Albuquerque?
Yes
No
Was this an internet order or purchase?
Yes
No
Was this transaction completed through a third-part website, such as Expedia, Trivago, Amazon, or eBaby?
Yes
No
Do you have a written contact?
Yes
No
Cost of product/service
Do you have a copy of any receipts that show the cost of these items now or the cost prior to the state of emergency?
Yes
No
Amount paid to date
Have you filed this complaint with any federal or state agency? If yes, what agency?
No
NM Attorney General
Consumer Financial Protection Bureau
Federal Trade Commission
Please keep all original documents
. Do not send any copies of receipts, canceled checks, contracts, letters, advertisements, or other documents that may support your complaint until you receive further instructions.
Tell Us About the solar Marketer
Reason for your complaint?
Date of transaction?
Where did the transaction take place?
Did the solar marketer solicit at your home (door-to-door transaction)
Yes
No
Was this an internet order or purchase?
Yes
No
Do you have a written contact?
Yes
No
What type of contact/agreement did you sign?
Purchase of solar system/financed purchase
Solar Power Purchase Agreement (PPA)
Lease Agreement
Cost of product/service?
Amount paid to date?
Have you filed this complaint with any federal or state agency? If yes, what agecy?
No
NM Attorney General
Consumer Financial Protection Bureau
Federal Trade Commission
Nature of the Complaint.
Review the statements below and select all that apply
Solar Marketer did not provide me with a copy of the contract
Solar Marketer did not give me a written disclosure for prior to signing the contract
Solar Marketer did not allow enough time for me to review the contract
Solar Marketer used an electronic tablet and skipped directly to the signature page
Solar Marketer accessed my credit report without my consent
Solar Marketer misrepresented information about the available tax incentives
Solar Marketer misrepresented information about how much I would save
Solar Marketer forged my signature
Solar Marketer required my to sign a new contract at a higher price
The door-to-door Solar Marketer did not give a right to cancel notice
Solar Marketer misrepresented their identity
After signing the cotract, the Solar Marketer did not return any of my messages when I tried to complain to the company about an issue
Solar company failed to provide services
Solar Marketer used high pressure sales tactic
Solar Marketer told me the paperwork was preliminary, but actually it was a contract
Solar Marketer inserted their own email address, denying my ability to access the contract
Solar Marketer pressured me to sign a contract with a term that will exceed my life expectency
Other (explain below)
Other
Please keep all original documents.
Do not send any copies of receipts, canceled checks, contracts, letters, advertisements, or other documents that may support your complaint until you receive further instructions.
Thank you for providing your "Tips and Leads" to the City about a consumer problem that nay be occurring in Albuquerque.